Yes. We are a dedicated gluten-free facility which means we do not process any wheat, barley, rye or malt. None of our ingredients contain any gluten. Our specially formulated Organic Karma Baker flour is third party tested to be under 15 ppm.

As parents and caring members of our community, we source organic ingredients wherever possible and all of our ingredients are non-GMO.

Yes, we actually ship more than we hand out. We have become a very popular bakery in the US. About 80% of our items are shipped to our amazing customers  within the USA.  We send multi-item Holiday and KarmaBoxes, whole birthday cakes and the super-popular cupcake jars!

View our shipping page or go to our shop page and select “NATIONWIDE SHIPPING”.

We ship cakes separately to ensure they arrive is as perfect condition as possible.  They are specially packaged  and charged differently than other items.  We send each cake FedEx Overnight (roughly costing $175, but we have a special deal with FedEx, and are able to do a much lower flat fee per cake.)

Other items ship at a slower rate (2-5 days) for much less money. They are packaged to ship separately. That Overnight price is quite different than the cakes.

We do offer the ability for you to send items faster at your choice and expense, but at our pretty great rates.

Remember that fridges dry food out day by day and freezers halt freshness in it’s tracks!

Our items don’t go bad or get moldy because they don’t have dairy or eggs. They get dry like traditional items if they sit around too long. Our items are “best by” when you get them! They taste the best at room temperature, except for cold-style items like cream cakes and tarts.

Cookies, donuts, brownies and cupcakes (jars)  are best before 2 weeks and can be stored in the freezer for up to 4 months.

In-bakery items like cream tarts and desserts which all require refrigeration, (so they don’t get melty and gross) stay fresh in the fridge for 7 -10 days and up to 4 months in the freezer.

Cakes are best stored in the fridge for only a couple of days and up to 1 month in the freezer (cakes should be removed from the fridge 4 hours before serving). We always recommend freezing if you aren’t going to eat it right away.

At home Arek and I (Celine, here) like to keep stuff frozen and not let the fridge have a chance to dry it out. We then pull it out a bit before we eat it. We’ve kept deserts frozen for longer than a year and it was still pretty fabulous.

While we don’t use some ingredients that are considered allergens, like dairy and wheat, we do use nuts and soy and many other allergens. We bake too many items a day, standing way too close to each other to know better.

We know we cannot guarantee there won’t be batter splatter or that the oven wont get a nut stuck in the convection fan on a batch of walnut brownies and spit it back out while we bake vanilla cakes.

Please don’t take chances with your allergies or ask us to.

Yes, we sure do!

If you are severely allergic, we do not recommend eating our products.

We make sugar-free items upon request and to order. We use coconut nectar in our cake items and xylitol and stevia as sweeteners in our sugar-free frosting. In general, we are always aiming for amazing taste and texture with our products, if you want sugar free items, don’t judge us on them. They are more of a courtesy than a specialty. Having said that, our SF frosting kicks ass! 

We use organic vegan sugar which is a minimally processed evaporated cane juice. It has the same grams of sugar as regular sugar but is not processed with bone char or chemicals. 

Yes, we deliver to a limited range within and around Ventura and Los Angeles counties; please call the bakery to schedule a delivery. The delivery fee ranges from $20-$50.

We currently have only one full service bakery, located in Westlake Village.  We make everything there and ship to the entire USA.

Yes, we have provided many beautiful brides with delicious and beautiful cakes over the years. Please visit our Cake Gallery and our Instagram page to see some photos.  To taste our cake flavors, simply come in and purchase the cupcakes and custom frosting flavors you’d like to try. If your wedding cake is over $150, we will deduct the tasting costs (up to $35) from your wedding cake total.

 

Please call the bakery at 747-222-7379 to pre-order specialty flavors.  And if you have a cake style in mind, please email a photo or 2 of the cake you’d like, to  [email protected] and we will help design and order your cake. Please include your call back number.

We don’t make customer-designed cakes anymore. We have beautiful cake styles to choose from daily and select styles that we are happy to replicate for you. You may do minor customizations on these base cakes. 

This is for Southern California pick up only, we do not ship anything custom. 

Check out our Cake Gallery or Instagram page  page for some photos of our cakes over the years.

Email us a photo or link to the IG image of the cake you like, to [email protected] Please include your call back number. Orders must be placed 7 days before you need your cake. It may take us a few days to get back to your email. 

 

Because we love you!  And we want your shipping experience with us to be a positive one. The shipping services have become overloaded with the COVID situation. They are delivering unprecedented amounts of packages each day and even more over the holidays.  Packages will get lost, have delays and just not show up. Your items may sit way too long because of this and Route.com Insurance will take care of sending you a new order or getting a refund to you. You pay a tiny amount to be 100% covered.

Please note that if you OPT-OUT of the Route.com Shipping Protection Insurance, Karma Baker will NOT REFUND you for any lost, stolen, late or damaged shipments. This would now be your responsibility. Don’t uncheck that box ;)

Order your shipped cake at least a week ahead of time. You will choose your ship by date at check out. We only ship on Mondays thru Thursdays and bake every cake to order. We need 3 days notice to bake that cake and prep it for shipping. We ship cakes Fedex Overnight and not for Saturday delivery. 

No, we can only ship within the 50 United States (no territories) at the moment. Aside from those, we’re able to send overseas to US Military APO and FPO addresses, our boxes can only be delivered domestically within the US (as the risk of items getting stuck in international Customs is just too high).

On or around the date you choose to ship at checkout. Unless it’s a cake which will ship on your preferred  ship date… unless something unforeseen happens, in which case, we try our best.

It will go to the wrong place. And you’ll have to order and pay all over again and have a brand new shipment sent out. We hate when this happens. It’s super disappointing for everyone. Please DOUBLE CHECK your shipping address at checkout. Thanks!

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