FAQ

As parents and caring members of our community, we source organic ingredients wherever possible and all of our ingredients are non-GMO.

We offer nationwide shipping in the USA. Sorry Canada, but we are working on it! We ship more than we hand out these days. We have become a very popular bakery in the US. About 80% of our items are shipped to our amazing customers within the USA.  We send multi-item Holiday and KarmaBoxes, whole birthday cakes and the super-popular cupcake jars!

View our shipping page or go to our shop page and select “NATIONWIDE SHIPPING”.

Remember that fridges dry food out day by day and freezers halt freshness in its tracks!

Our items don’t go bad or get moldy because they don’t have dairy or eggs. They get dry like traditional items if they sit around too long. Our items are “best by” when you get them! They taste the best at room temperature, except for cold-style items like cream cakes and tarts.

Cookies, donuts, brownies and cupcakes (jars)  are best before 2 weeks and can be stored in the freezer for up to 4 months.

In-bakery items like cream tarts and desserts which all require refrigeration, (so they don’t get melty and gross) stay fresh in the fridge for 7-10 days and up to 4 months in the freezer.

Cakes are best stored in the fridge for only a couple of days and up to 1 month in the freezer (cakes should be removed from the fridge 4 hours before serving). We always recommend freezing if you aren’t going to eat it right away.

At home Arek and I (Celine, here) like to keep stuff frozen and not let the fridge have a chance to dry it out. We then pull it out a bit before we eat it. We’ve kept desserts frozen for longer than a year and it was still (surprisingly) pretty fabulous. We don’t recommend this – just thought it was fun trivia!

While we don’t use some ingredients that are considered allergens, like dairy, eggs and wheat, we do use nuts and soy as well as other allergens. We bake too many items a day, standing way too close to each other to be able to contain all allergens. We know we cannot guarantee there won’t be batter splatter or that the oven wont get a nut stuck in the convection fan on a batch of walnut brownies and spit it back out while we bake vanilla cakes.

Please don’t take chances with your allergies or ask us to.

Yes, we sure do!

If you are severely allergic, we do not recommend eating our products.

We make sugar-free items upon request and to order. We use coconut nectar in our cake items and xylitol and stevia as sweeteners in our sugar-free frosting. In general, we are always aiming for amazing taste and texture with our products, if you want sugar free items, don’t judge us on them. They are more of a courtesy than a specialty. Having said that, our SF frosting kicks ass!

No, we do not.

We use organic vegan sugar which is a minimally processed evaporated cane juice. It has the same grams of sugar as regular sugar but is not processed with bone char or chemicals and so, is vegan.

Yes, we deliver to a limited range within and around Ventura and Los Angeles counties; please call the bakery to schedule a delivery. The delivery fee ranges from $20-$50.

We currently have only one full service bakery, located in Westlake Village.  We make everything there and ship to the entire USA.

Yes, we are certified kosher under Rabbi Markel’s KCA Orthodox kosher certification.  You can view our certificate here.

Yes, we have provided many beautiful brides with delicious and beautiful cakes over the years. Please visit our Cake Gallery and our Instagram page to see some photos.  To taste our cake flavors, simply come in and purchase the cupcakes and custom frosting flavors you’d like to try. If your wedding cake is over $150, we will deduct the tasting costs (up to $35) from your wedding cake total.

Please call the bakery at 747-222-7379 to pre-order specialty flavors.  And if you have a cake style in mind, please email a photo or 2 of the cake you’d like, to  karmabakercakes@gmail.com and we will help design and order your cake. Please include your call back number.

We don’t make customer-designed cakes anymore. We have beautiful cake styles to choose from daily and select styles that we are happy to replicate for you. You may do minor customizations on these base cakes.

This is for Southern California pick up only, we do not ship anything custom.

Check out our Cake Gallery or Instagram page  page for some photos of our cakes over the years.

Email us a photo or link to the IG image of the cake you like, to karmabakercakes@gmail.com. Please include your call back number. Orders must be placed 7 days before you need your cake. It may take us a few days to get back to your email.